Do you need to get in contact with someone who works at the airport? Want to find out the busiest times of day to book a flight or anticipate delays? If you do, you likely would try going to their official website for some information or try calling them on the phone. Neither of these things is a bad thing to do.
However, you can now receive answers to customer service inquiries and find out pertinent information and helpful tips through social media. If you have a Facebook account, you can become a 'fan' of the airport and post questions, concerns etc. on their wall.
If you have a Twitter account, you can follow the airport, @saairport.
While you're at it, you can also follow me, @AboutSanAntonio on Twitter.